Confidentiality is an essential part of good governance; it is central to the credibility and reputation of the organisation. Trustees have a responsibility to keep information confidential unless disclosure is required by law or it is in the public interest. Policies require guidance on when information should be shared, for example in cases of conflict of interest (see link below for case study).
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Information held should be correct, appropriate and up to date and kept only as long as necessary.

Key points

• Confidentiality is central to the credibility and reputation of your organisation
• Information needs to be correct, appropriate and up to date

Links for more information
Employee Confidentiality Policy 
A template confidentiality policy and information
https://resources.workable.com/confidentiality-company-policy

NCVO policy and procedures
A variety of information available around policy and procedures for the Third Sector  
https://knowhow.ncvo.org.uk/organisation/operations/policies-and-procedures
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​Safeguarding
Ensuring safeguarding and confidentiality measures are in place to make sure that beneficiaries and others who come into contact with your organisation are protected from harm.
https://scvo.org.uk/support/running-your-organisation/staff-volunteers/safeguarding
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